How we got these numbers
PolicyPlain decodes the policy text you upload. The trust signals next to each insurer's name come from a separate dataset of public IRDAI filings — they aren't guesses, and they aren't paid placements.
Honest disclosure on this dataset
Data is from the IRDAI Annual Report FY 2024-25 (published December 2025). Only 8 of 23 insurers are independently verified by Krake Labs. The remaining entries are carry-over figures pending re-verification — they are marked with a "Verify on irdai.gov.in" chip on the policy summary. Verify on irdai.gov.in before policy decisions.
Claim turnaround time is intentionally NOT in this dataset. IRDAI publishes claim TAT only as bands ("within 1 month", "1–3 months", ">3 months") — not insurer-level daily averages. Showing precise day counts would be fabrication.
Where each number comes from
- Claim Settlement Ratio (CSR%) — Statistical annexures of the IRDAI Annual Report FY 2024-25. CSR = claims paid ÷ claims received.
- Complaints per 10,000 claims — IRDAI grievance redressal report (same Annual Report). IRDAI publishes the figure per-10k-claims, not per-policies — a previous version of this dataset used the wrong denominator and has been corrected.
- Incurred Claim Ratio (%) — IRDAI handbook of insurance statistics. ICR = claims incurred ÷ net earned premium.
- Network hospital count — Each insurer's own hospital-locator page (link in the badge).
- IRDAI UIN — IRDAI Register of Registered Insurers, public at irdai.gov.in.
Data from IRDAI Annual Report FY 2024-25 (published Dec 2025). Only 8 of 23 insurers are independently verified by Krake Labs — verify on irdai.gov.in before policy decisions.
What we don't do
- • We earn no commission from any insurer. We are not a broker, advisor, or aggregator.
- • We do not sell or recommend policies — we explain the one you upload.
- • We do not influence ranking by money. The list of insurers is just what IRDAI publishes about, in alphabetical order in the underlying dataset.
- • We do not share your uploaded PDF or its contents with any third party.
Where a number is flagged
Some figures are flagged with a small "verify on irdai.gov.in" note — usually because the insurer is newer (low claim volumes mean the CSR is volatile), the IRDAI annual report shows a year-over-year swing, or the insurer hasn't finalised a disclosure for the latest quarter. Those cases are explicitly flagged in our dataset so you can double-check before using the figure.
Made a complaint? Use IRDAI directly.
PolicyPlain is not a complaint-handling channel. IRDAI runs Bima Bharosa — the official portal to file an insurance grievance against any IRDAI-registered insurer. For unresolved grievances, escalate to the Insurance Ombudsman (12 zones across India, directory on /claim-help).
Last dataset refresh against IRDAI AR FY 2024-25: 2026-06-22. Updates land quarterly.